Sales Policy 

Effective Date: January 2, 2025

At Lexotech Car, we are committed to providing high-quality automotive products and ensuring that your purchasing experience is smooth and secure. Please review our sales policy to understand the terms and conditions that apply when buying products from us.

1. Product Availability

  • In-Stock Products: We make every effort to ensure that the products listed on our website are available for purchase. However, in rare cases, a product may be out of stock or unavailable. If this occurs, we will notify you promptly and offer alternatives or a full refund.
  • Pre-Orders: Some products may be available for pre-order. The estimated shipping date will be provided at the time of purchase. Please note that pre-order products are subject to availability from our suppliers.

2. Pricing and Payment

  • Prices: All prices listed on our website are in U.S. Dollars (USD) and include applicable taxes unless otherwise stated. Prices may change without notice, but the price charged for a product will be the price listed at the time of purchase.
  • Payment Methods: We accept various payment methods, including major credit cards, debit cards, and other secure payment options. Payment is due at the time of purchase.
  • Sales Tax: Sales tax is applied to orders based on your shipping address in accordance with applicable state and local tax laws.

3. Order Confirmation and Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Please review the information carefully to ensure accuracy.
  • Order Processing: Orders are processed once payment is successfully received. Please note that orders may take up to 2-3 business days to process, depending on the volume of orders or special requirements.
  • Shipping: Once your order has been processed, it will be shipped according to your selected shipping method. You will receive tracking information once your order ships.

4. Shipping and Delivery

  • Shipping Methods: We offer several shipping options to accommodate your needs. Shipping costs will be calculated during checkout based on the size and weight of your order and your delivery location.
  • Shipping Delays: While we strive to meet our estimated delivery times, delays may occur due to factors such as weather, carrier delays, or other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.
  • International Orders: We currently only ship within the United States. For international shipping inquiries, please contact us directly.

5. Cancellations

  • Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. Orders that have not been processed or shipped may be canceled without issue. Once an order has been shipped, it cannot be canceled, and you will need to initiate a return.

6. Returns and Refunds

  • Please refer to our Refund and Returns Policy for detailed information on how to return products and request refunds.

7. Customer Service

If you have any questions or need assistance with your order, please contact our customer service team:

Our goal is to provide you with the best products and customer service possible. If you have any concerns, we are happy to assist you.